Mattress Follow-up

Sunday evening after not getting my new mattress, the delivery man called and said he would deliver my new mattress Monday between 1 and 5. I told him that they ripped my mattress during the delivery today so why do I have to wait up to 4 hours when it was their mistake. He said they have four hour time frames for deliveries, but he could call me 30 minutes before they arrived. Sounds like these guys work for unions and have no flexibility at all. So at 12:45 today he called me at work, so I rushed home in 25 minutes and ended up waiting another 15 minutes. When they showed up it was the same situation. One smart guy, the driver, and one not-so-smart guy who took forever to find my mattress in the truck. Finally they placed the mattress on my bed and took away my old one, which wasn't really that old. This hassle is finally over. Now lets see how well I sleep tonight. I am so tired, that I know I'll fall asleep quickly before 10pm.